SenderFix
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For property managers

Tenants say they never got the rent reminder.

Rent reminders, lease renewals and owner statements all leave from different places. SenderFix tests each one and tells you in plain English what to change.

Grade A–F in about 90 seconds. No signup.

Already know something’s wrong? Fix my email, from $149

EXAMPLEYour results
  • Your property management softwareWorking
  • Your everyday mailboxOne thing to fix
  • Your website's formsWorking
  • Any newsletter toolNeeds setting up

Sound familiar?

Junk“I never got the late notice.”A tenant pays late and says the reminder never came. Now you're arguing about a late fee instead of collecting rent.
Junk“Was my renewal ever sent?”The renewal offer went out weeks ago. The tenant only finds out when you call to ask why they haven't signed.
Junk“Where's this month's statement?”An owner hasn't seen a statement in two months and starts wondering what else they're not hearing about.
WHAT WE CHECK

Every place your email comes from.

Each tool sends email its own way, and each one can end up in junk on its own. Using something not listed here? Send a test from it too. Anything that sends email with your address on it gets checked.

  • Your property management softwareRent reminders, receipts, renewals and owner statements. For example AppFolio, Buildium or Rent Manager.
  • Your everyday mailboxThe replies you type yourself, from Outlook or Gmail with your own address.
  • Your website's formsRental inquiries and maintenance requests that are meant to reach you.
  • Any newsletter toolIf you send updates to owners or residents, for example from Mailchimp.

Is this for you?

It’s for you if
  • Your business email uses your own web address, like you@yourbusiness.com.
  • A customer told you they didn't get your email, or your invoices, estimates or newsletters are landing in junk.
  • You don't have an IT person, or you'd rather not wait on one.
It’s probably not for you if
  • You send from a Gmail, Yahoo or Outlook.com address. There's nothing on your end to fix until your email uses your own domain.
  • You send cold email or bulk lists and want to get past spam filters. We fix your setup, not how you send.
  • An IT company already looks after your email. They might like our partner pricing. For partners

How it works

  1. Check your email freeType your website. In about 90 seconds you get a grade from A to F and what it means for you.
  2. Send one test from each toolWe give you a private address. Send one ordinary email to it from your property management software, your mailbox and your website form. You get plain steps for each one that needs a fix.
  3. Fix it yourself or with usFollow the steps, forward them to whoever looks after your website, or fix it with us on a call. After that we check every week.

Two ways to fix it

One-time price per domain. Your first month of SenderFix Monitor is included with either, then it’s $19 a month.

Fix plan

Best if you're happy following numbered steps, or someone looks after your website for you.We test every tool and give you simple steps. You make the changes, with help by email.
$149one time, per domain
  • We test every tool that sends your email and tell you which ones are failing
  • Simple numbered steps for the sites you use, plus a version to forward to your web person
  • Help by email if you get stuck
Get the Fix plan: $149Got stuck later? Add the call for $149.

Done with you

We fix it together
Best if you'd rather not touch the settings on your own.Everything in the Fix plan, plus a screen-share call where we make the changes together and check they worked.
$299one time, per domain
Everything in the Fix plan, plus:
  • A screen-share call, up to one hour, where we make the changes together. You click, we tell you exactly what and where.
  • We send a test email together at the end to confirm it worked
  • You pick the time. Book it right after you pay
Get Done with you: $299
If we can't find a problem in your email settings, or the problem is in a tool no setting can fix, we'll tell you plainly. If you paid for a fix you didn't need, you get your money back.The guarantee covers your email settings. No settings can fix email sent to people who didn't ask for it, like bought lists or mass emails.

Questions

Our rent reminders come from our property management software. Can you check those?

Yes. You send one ordinary email from it to a private address we give you, the same as any other tool. Your results say whether it's set up properly for your domain and, if not, the steps to fix it.

Will tenants or owners notice anything?

Only that your emails arrive. Nothing about how they look changes. The fixes are settings on your domain that give your tools permission to send for you.

Do you contact our tenants or owners?

Never. We only talk to you, and we only look at the test emails you send us.

Can you promise every email will reach the inbox?

No one honestly can. Gmail and Outlook make that call. We make sure every tool you send from is set up properly for your domain, find what's hurting you, and tell you plainly if something can't be fixed on your end.

Find out if your rent reminders are landing in junk.

Grade A–F in about 90 seconds. No signup.
Or fix it now, from $149