SenderFix
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For insurance agencies

Clients say they never got their renewal notice.

A quote nobody reads doesn't get bought. A renewal nobody sees can lapse. SenderFix tests every tool your agency sends from and shows you what to change.

Grade A–F in about 90 seconds. No signup.

Already know something’s wrong? Fix my email, from $149

EXAMPLEYour results
  • Your agency management systemWorking
  • Your everyday mailboxOne thing to fix
  • Your website's quote request formWorking
  • Any reminder or newsletter toolNeeds setting up

Sound familiar?

Junk“I never got the quote.”They asked for a quote on Monday. By Thursday they'd bought from the agent who called them back.
Junk“Nobody told me my policy was up for renewal.”The notice went out on time. It sat in their junk folder, and now you're the one explaining a gap in coverage.
Junk“Can you send my documents again?”Policy documents and ID cards that have to be sent twice, or three times, before the client sees them.
WHAT WE CHECK

Every place your email comes from.

Each tool sends email its own way, and each one can end up in junk on its own. Using something not listed here? Send a test from it too. Anything that sends email with your address on it gets checked.

  • Your agency management systemRenewal notices, policy documents and client emails. For example Applied Epic, HawkSoft or EZLynx.
  • Your everyday mailboxThe quotes and replies you send yourself, from Outlook or Gmail with your agency's address.
  • Your website's quote request formLeads asking for a quote, which are meant to reach your inbox.
  • Any reminder or newsletter toolBirthday cards, check-in emails or a monthly newsletter to clients.

Is this for you?

It’s for you if
  • Your business email uses your own web address, like you@yourbusiness.com.
  • A customer told you they didn't get your email, or your invoices, estimates or newsletters are landing in junk.
  • You don't have an IT person, or you'd rather not wait on one.
It’s probably not for you if
  • You send from a Gmail, Yahoo or Outlook.com address. There's nothing on your end to fix until your email uses your own domain.
  • You send cold email or bulk lists and want to get past spam filters. We fix your setup, not how you send.
  • An IT company already looks after your email. They might like our partner pricing. For partners

How it works

  1. Check your email freeType your website. In about 90 seconds you get a grade from A to F and what it means for you.
  2. Send one test from each toolWe give you a private address. Send one ordinary email to it from your agency management system, your mailbox and your website's quote form. You get plain steps for each one that needs a fix.
  3. Fix it yourself or with usFollow the steps, forward them to whoever looks after your website, or fix it with us on a call. After that we check every week.

Two ways to fix it

One-time price per domain. Your first month of SenderFix Monitor is included with either, then it’s $19 a month.

Fix plan

Best if you're happy following numbered steps, or someone looks after your website for you.We test every tool and give you simple steps. You make the changes, with help by email.
$149one time, per domain
  • We test every tool that sends your email and tell you which ones are failing
  • Simple numbered steps for the sites you use, plus a version to forward to your web person
  • Help by email if you get stuck
Get the Fix plan: $149Got stuck later? Add the call for $149.

Done with you

We fix it together
Best if you'd rather not touch the settings on your own.Everything in the Fix plan, plus a screen-share call where we make the changes together and check they worked.
$299one time, per domain
Everything in the Fix plan, plus:
  • A screen-share call, up to one hour, where we make the changes together. You click, we tell you exactly what and where.
  • We send a test email together at the end to confirm it worked
  • You pick the time. Book it right after you pay
Get Done with you: $299
If we can't find a problem in your email settings, or the problem is in a tool no setting can fix, we'll tell you plainly. If you paid for a fix you didn't need, you get your money back.The guarantee covers your email settings. No settings can fix email sent to people who didn't ask for it, like bought lists or mass emails.

Questions

Some of our emails come from the carrier's system. Do you check those?

We check email that goes out with your agency's address on it. If a carrier sends from its own address, that's the carrier's setup, and your settings don't change it. If you're not sure which it is, send us a test from it and we'll tell you what we see.

Can you see our clients' information?

No. We only look at the test emails you send us, so there's no need to put anything about a client in them. The daily reports we get from Gmail, Outlook and Yahoo contain counts and server addresses, never anyone's messages.

We have a few producers. Is that one fix or several?

If everyone's address ends in the same @youragency.com, it's one domain and one Fix plan. Each tool gets tested once, however many people use it.

Can you promise every email will reach the inbox?

No one honestly can. Gmail and Outlook make that call. We make sure every tool you send from is set up properly for your domain, find what's hurting you, and tell you plainly if something can't be fixed on your end.

Find out if your quotes are landing in junk.

Grade A–F in about 90 seconds. No signup.
Or fix it now, from $149